{"title":"Delivery \u0026 Shipping Information","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eDelivery Information\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eStocked Items\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSTANDARD DELIVERY – FREE\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003efor signed in Dreammers Rewards members on orders over $50, otherwise $9.95.\u003cbr\u003eMetro: 5 business days.\u003cbr\u003eRegional: up to 7 business days.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEXPRESS DELIVERY – $20\u003c\/strong\u003e\u003cbr\u003eMetro: Next business day delivery for orders dispatched before 10am.\u003cbr\u003eRegional: 1-2 business days as per Australia Post website.\u003c\/p\u003e\n\u003cp\u003eTracking for both standard and express delivery is available through \u003ca href=\"https:\/\/auspost.com.au\/\"\u003e\u003cu\u003eAustralia Post\u003c\/u\u003e \u003c\/a\u003eusing the tracking number in your dispatch email.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eHow much do you charge for delivery?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSTOCKED ITEMS\u003c\/strong\u003e\u003cbr\u003eWe offer FREE standard delivery to Dreammers Members on orders over $50, otherwise $9.95 - sign up or login\u003cspan\u003e \u003cstrong\u003e\u003cspan style=\"color: rgb(41, 35, 35);\"\u003ehere\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e. Guest orders incur a flat rate $9.95 delivery fee.\u003cbr\u003eWe also offer express delivery at a flat rate of $20 this applies to all member and guest customers.\u003cbr\u003eMetro: 5 business days.\u003cbr\u003eRegional: up to 7 business days.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMAXIMUM DELIVERY CHARGE\u003c\/strong\u003e\u003cbr\u003eAll delivery is automatically calculated at checkout. Maximum delivery charge for any online order is capped at $50.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFaulty Or Incorrect Deliveries\u003cbr\u003e\u003c\/strong\u003eAt Dreammers , we take extreme care in ensuring our goods are of the highest quality. However, if for any reason you find that one of our products is faulty, or we have not delivered what you ordered, we would like to help you resolve the problem. Returns will be accepted for products purchased either online or instore and can be returned to any Dreammers Outlet Store or through our online returns system. \u003c\/span\u003e\u003cspan\u003eYou will need to provide proof of purchase (which may include the invoice, credit card statement or other payment statement) at the time of making the return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cbr\u003e'Note that a marked imperfection does not constitute a fault or failure for the purpose of your rights under the Australian Consumer Law'\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003cstrong\u003eHow long does it take Dreammers to dispatch my order?\u003c\/strong\u003e\u003cbr\u003eIt can take 1 – 3 business days for your order to be dispatched from our New South Wales warehouse. During peak periods this may be longer due to high demand.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eHow long does delivery take?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your order has left our warehouse, you will receive a dispatch email complete with a tracking number.\u003cbr\u003eStandard delivery can take between 5 - 7 business days. Please allow an additional 5 business days for personalised items to be delivered.\u003cbr\u003eA full description of the delivery timelines can be viewed \u003cspan style=\"color: rgb(255, 42, 0);\"\u003ehere\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhere do you ship to?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe ship to Australia via Australia Post. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCan I amend my address before shipment?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eUnfortunately we are unable to make changes (e.g. styles, sizes, quantity) to your order, including delivery or payment methods, once your order has been placed.\u003cbr\u003eDepending on when your order was placed you may be able to cancel some items, however new items cannot be added.\u003cbr\u003eWe suggest immediately chat with our online Customer Service on Monday – Friday, 9am-5pm AEDT for further assistance.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eHave a question that isn't answered above?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf you have any further questions please get in touch with our Customer Service Team via\u003cspan\u003e email\u003c\/span\u003e, phone or live chat between Mon - Fr: 9am – 4pm; AEST (excluding public holidays in New South Wales, Australia).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFREE CALL:\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eAustralia:\u003c\/strong\u003e 0 415 986 889\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e","products":[],"url":"https:\/\/dreammers.online\/collections\/delivery-shipping-information.oembed","provider":"Dreammers","version":"1.0","type":"link"}